AI Systems | HIPAA-compliant AI for practices
Get your evenings back. Keep patient data in the building.
Charting at 9pm. New-patient calls going to voicemail. Labs waiting to be read. We build AI around how your practice already runs, on HIPAA-compliant cloud or on your own hardware, so the work gets done and patient data stays where it belongs.
Book a strategy call →“He’s unlike an agency. He’s in there implementing the changes himself. One of those service providers that does what he says he’s going to do.”
Dan Lievens: Founder and CEO, Share One, Austin TX
How the system is rigged
Practice software was built for someone else.
You left the 15-minute model to practice medicine properly. Most of your tools still assume you work inside it.
01
Software makes you adapt to it.
What you notice
Your templates don't match how you practice, so you work around them every day.
Why it happens
Off-the-shelf tools are built for the average clinic. A long intake, a 90-minute visit or a six-panel lab review doesn't fit the template, so the extra work lands on you.
02
Generic AI is a compliance risk.
What you notice
Someone on your team pastes patient notes into a chatbot to save time.
Why it happens
Consumer AI tools aren't covered by a Business Associate Agreement, so patient information pasted into them can expose your practice under HIPAA. The time savings are real. The setup is the problem.
03
Every missed call is a patient someone else gets.
What you notice
New-patient calls hit voicemail during visits, after hours and on weekends.
Why it happens
Someone who reaches out and hears nothing keeps searching. The practice that answers first usually gets the booking, and your front desk can't answer while they're checking a patient in.
04
Your best hours go to paperwork.
What you notice
Notes, lab reads and visit prep eat the time you'd spend with patients or family.
Why it happens
Documentation grows with every patient. Hiring more admin grows the cost right along with it. Software that drafts the work for you to review breaks that link.
The way out
What changes when the software fits you.
Stuck in the system
Out of it
Notes finished at 9pm
→Notes drafted before you leave the room
Labs waiting to be read
→Labs pre-read and summarized, ready for your review
New-patient calls hitting voicemail
→Every call and form answered in under 90 seconds, 24/7
Patient data pasted into consumer AI
→AI covered by a BAA, or running on your own hardware
Tools you bend your practice around
→Tools built from your notes, protocols and conditions
What we build
Built from scratch around your practice.
Mike Kohl spent 20 years engineering software and took his last platform from $0 to $500M. Nothing here is an app we resell. We build it, scoped to your workflows.
Get booked
01
Speed-to-lead
Missed calls and web forms answered in under 90 seconds, day or night. It collects the basics, checks fit and books the next step while your team is busy.
You get: No new-patient inquiry left waiting.
02
Front-desk call scoring
Every new-patient call graded against how your best calls go, so you see where bookings slip and which conversations to coach. Built for groups with several front desks.
You get: A weekly report on every new-patient call.
03
Program follow-up and reactivation
Patients who heard the plan but didn't start, and patients who quietly lapsed, followed up in your voice without anyone on your team chasing them.
You get: Revenue from patients you already have.
Get time back
04
A scribe trained on your notes
Most AI scribes write generic notes. We build yours from your existing notes: your structure, your terminology, your level of clinical detail. You review and sign.
You get: A draft note waiting when the visit ends.
05
Lab pre-reads
DUTCH, GI-MAP, OAT and comprehensive panels pre-read against your clinical priorities: critical findings flagged, a one-page summary, and a patient-friendly explanation. You review and make every clinical decision.
You get: Labs summarized before you open the chart.
06
Pre-visit briefs and protocol delivery
A one-page brief before every visit, built from intake and prior notes, and personalized protocol guides sent to patients after.
You get: You walk in knowing the patient. They leave knowing the plan.
Foundation
07
Private HIPAA AI
The infrastructure under all of it: cloud services that sign a BAA, or models running on hardware inside your practice so patient data never leaves your network.
You get: AI your compliance officer can sign off on.
The investment
Why it pays for itself.
Every build is scoped to your practice, so we price it on the call. Here's how to judge it.
Built for
- ✓Multi-provider practices where charting and lab review eat provider hours
- ✓Practices losing new-patient calls during the day or after hours
- ✓Groups that need AI their compliance officer will sign off on
1
Provider hours are your most expensive hours
An hour a provider spends charting is an hour not spent with a patient. Give back an hour or two a day per provider and the build pays for itself in visits.
2
A recovered call is a recovered patient
Every new-patient inquiry that would have hit voicemail gets answered in under 90 seconds. At your patient value, it only takes a few a month.
3
Built once, yours to keep
The system runs in your accounts or on your hardware. You aren't renting seats on someone else's software.
4
Compliance risk goes down, not up
Your team stops pasting patient notes into consumer AI, because they have something better that's covered.
The rules that matter
Compliance first, then speed.
BAA
Any vendor that handles patient information for you has to sign a Business Associate Agreement. Most consumer AI tools don't offer one.
Source: HHSLocal
Models that run on your own hardware never send patient data to anyone. For many practices that's the simplest compliance answer.
You decide
Clinical tools draft and flag. A licensed provider reviews every output and makes every clinical decision.
Why work with us
The people who fixed my family weren't in the system.
Every time Mike's family needed real help, it came from a practitioner working outside the conventional system. Health Biz Scale exists to make those practitioners the easiest ones to find.
Read the story →We build it ourselves
Mike is an engineer, not a reseller. The person scoping your system can build it, and does.
You own everything
Every listing, page, account and dataset is built in your name. If we part ways, it all stays with you.
One team, one number
Search, ads and AI run as one system with one owner, instead of three vendors pointing at each other.
We give the method away
Every step is written up free in our guides. Practices hire us to get it done right, not to learn the secret.
How we measure
Hours back and patients kept.
- ✓Time from inquiry to first response
- ✓New-patient inquiries booked
- ✓Provider hours spent on notes and lab review
- ✓Lapsed patients reactivated
- ✓No-show and late-cancel rate
Built for healthcare rules
Safe to switch on.
HIPAA
Cloud builds run only on services that sign a BAA. Local builds keep patient data on your network.
Provider in the loop
Notes, lab summaries and briefs are drafts. A licensed provider reviews them and makes every clinical call.
Patient messaging
Automated texts and calls go only to patients who have given consent, with opt-out on every message.
Questions
What practices ask us.
Is this HIPAA compliant?+
Yes. Cloud builds run only on services that sign a Business Associate Agreement. Local builds run on hardware in your practice, so patient data never leaves your network.
Do we need new hardware?+
Not for cloud builds. Local builds need a capable computer in the practice, and we spec it on the call.
Will it work with our EHR?+
We check your EHR's integration options before we scope anything, and tell you plainly what connects and what doesn't.
Does it replace our staff?+
It takes the repetitive work off them: chasing callbacks, drafting notes, sending reminders. Your team spends that time on patients.
Where do we start?+
With the one that costs you the most today. For most practices that's missed new-patient calls or notes after hours. We pick the first build on the call.
This is one part of the SMART Practice System. It works best with the other two.
Practice medicine. Let the system carry the rest.
On the call we'll look at how your practice actually runs and show you which builds would give you back the most time and keep the most patients first.
Book a strategy call →